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★★★★★5 out of 5Joelle and processor Me Me were amazing! I just closed on my first home and the process could not have been any smoother. Both ladies were knowledgeable and took time to make sure all my questions were answers regardless the time of day. I highly recommend RK Mortgage!
★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5Roman is a top notch mortgage broker. He is professional, keeps an open line of communication, preemptively resolves issues that might come up in underwriting, and most importantly closes on time! Thanks Roman for a smooth closing.
★★★★★5 out of 5Lucrece was absolutely fantastic to work with! She was always available to answer my questions, and she guided me through the entire process. I will extremely recommend RK Mortgage Group to others looking to get approved for a loan.
★★★★★5 out of 5Working with RK team was truly a pleasure. My questions were answered quickly and professionally. I would highly recommend using RK Mortgage Group for all future loans.
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5Very professional. I'm self employed and they made the process super easy. Everyone I talked to was friendly and helpful. I would definitely recommend this mortgage company.
★★★★★5 out of 5Thank you for the seamless experience! Quick, Professional, and Personable. Will definitely Recommend.
★★★★★5 out of 5Great working with Roy & Me'Me, they were very professional, and answered all my questions before, during, and even after hours. The process was straightforward, even though my personal situation wasn't. I would definitely do business with RK Mortgage again! Highly recommend them!
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Fast and professional! Great group to work with, they helped us acquire our dream home for our family. Many thanks for their hard work. They work well after hours to help get the paperwork done! Thank you again Lucrece & MeMe!
★★★★★5 out of 5Highly professional service. Andres was fast and efficient. The entire application process handled by email and online, which was very convenient for me. Thank you all for your time and excellent customer service!
★★★★★5 out of 5Lucrece worked with me through the entire process and was easy to work with. Great Job... thank you
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Sheenaqua have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5Juan Carlos Rivera and RK Mortgage Group was amazing during this process of obtaining a mortgage for our new home. He was always available, competent, insightful and considerate. He gave me all our options in a clear and concise manner. His knowledge was invaluable to us during this whole journey. I can't thank him enough for everything he did. He always had our best interest at the forefront and we are so grateful he led us through the process. I surely will use his services again in the future!!!!!!!! We highly recommend him and RK Mortgage Group!
★★★★★5 out of 5As self-employed and without income verification there were not to many chances for us to be approved for a mortgage. Fortunately, we were able to find RK Mortgage Group which first gave us a hope and then delivered as promised. They were so great to work with, Joelle and MeMe, thanks again. Strongly recommended!
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.
★★★★★5 out of 5This was the first time I worked with Joelle. I have worked with many different lenders in the past because I'm a Realtor. I can tell you that she really did a great job during the entire process. She kept me informed and closed on time. I highly recommend Joelle and RK Mortgage Group!
★★★★★5 out of 5My husband and I have been trying to buy a home for a very long time. After several unsuccessful attempts, We found Eric @ RK Mortgage. My experience was stress-free. We were treated like royalty, with compassion and warmth. Eric was always a phone call away to assist me with any questions.. (Lords knows I had a lot.) The service was top-notch, I believe that everyone working at RK Mortgage are team players with one goal in mind their client's success. I recommend anyone who is looking to purchase a home to contact Eric is a pleasure to deal with always on top of things and guess what ...HE DELIVERS!!! If I had to do it again rest assured it would be with Eric @ RK Mortgage.
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.
★★★★★5 out of 5Amazing helpful team! Thank you for your help to buy our new home! I am very grateful for your quick and professional work!
★★★★★5 out of 5Thank you JC and Me’Me, you both have been amazing throughout this entire process and we truly appreciate the amazing service, support and follow up!! Our family is grateful for all your help in securing our dream home!!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5I had a great experience with RK Mortgage. 5 stars to Joelle and Me'me for the exceptional service and attention they provided during the process. I must mention that I was very impressed with the great and prompt communication I had with Joelle and Me'me. They answered all my questions and concerns in a nick of time. They had all the needed documentation ready on time for the closing. I would definitely recommend RK Mortgage. Thanks again for a great service.