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★★★★★5 out of 5We just moved to the US from Thailand last year and bought a house. As a foreigner, it was not easy at all to get a refinance with reasonable interest rates... After getting tired of either being rejected by well-known lenders or getting quoted with outrageously unaffordable interest rates, we were about to give up our renovation plan to upgrade our new house. Then, I decided to give one last broker a try... RK Mortgage Group. Lucrece was very helpful and gave us hope about the refinance. She walked through all the steps with me. Every time I was confused, she was always there to help. She was reliable and always reachable one way or the other. I never felt left out throughout the process until closing. Although the whole process took longer than we anticipated due to certain complication of our case, we were very satisfied and very happy with their service. RK Mortgage was definitely the right choice for us. In the future, when it's time to refinance our home again, we will choose RK Mortgage again.. No doubt.. as they have earned our trust! Thank you!
★★★★★5 out of 5Joelle and Me'me were absolutely wonderful to work with. I had a very short time frame to close and they managed to get everything moving, especially in COVID! They were so friendly and kind to me, and I couldn't have closed without their help!
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance. We were pleased on how efficiently and promptly everything was handled.
★★★★★5 out of 5It was a great pleasure to work with RK Mortgage Group from initial call to closing. Within minutes after filling the application, I received a call from Andres. He was very professional and courteous. He was quick to respond any my questions (even after standard business hours). Loan was closed on time. Thank you for getting it done!
★★★★★5 out of 5Fast and professional! Great group to work with, they helped us acquire our dream home for our family. Many thanks for their hard work. They work well after hours to help get the paperwork done! Thank you again Lucrece & MeMe!
★★★★★5 out of 5Highly professional service. Andres was fast and efficient. The entire application process handled by email and online, which was very convenient for me. Thank you all for your time and excellent customer service!
★★★★★5 out of 5I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.
★★★★★5 out of 5Special thanks to Lucrece Valentin and her team for their tireless commitment to providing a smooth seamless buying experience. Words cannot express the professionalism and care her team exhibited through the entire process.
★★★★★5 out of 5Was initially not even likely to purchase, but Joelle thoroughly explained everything and made the entire process much easier. Extremely positive and always responsive. I couldn't be happier with Joelle and Me'Me. Highly recommend for anyone seeking mortgage assistance. A++++
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!
★★★★★5 out of 5Very professional and easy to work with. I have nothing but GREAT things to say about RK Mortgage Group. Thank you for the hard work. I am now a homeowner.
★★★★★5 out of 5Purchased an investment property. Andres from RK Mortgage Group and his processor, Meme, did a great job! They were efficient and helpful all the way through the process. Thanks for getting me to the finish line.
★★★★★5 out of 5Joelle at RK Mortgage Group was fantastic to work with and made a very difficult process stress free. I had an issue with my other mortgage company that I had been working with and upon contacting RK Mortgage. Joelle was able to jump right in resolve the situation and help me close on my home. Would highly recommend them for anyone on the market looking to purchase a new home.
★★★★★5 out of 5Amazing helpful team! Thank you for your help to buy our new home! I am very grateful for your quick and professional work!
★★★★★5 out of 5Have gone through the mortgage process a number of times, and this was by far the easiest! Will recommend to anyone needing a mortgage.
★★★★★5 out of 5Lucrece was the best! Being self-employed made it difficult to get a mortgage but, with the bank statement mortgage the process was a lot easier. Lucrece was there for me every step of the way and even held my hand during several meltdowns. This company was such a pleasure to work with.
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much
★★★★★5 out of 5What en excellent experience! As first time byer I had million questions. These guys didnt miss single email, every phone call was answered and they brought me to closing with such an ease due to continuous and patient education. Highly recommended team that defines word professionalism in this sphere of business!
★★★★★5 out of 5Thank you JC and Me’Me, you both have been amazing throughout this entire process and we truly appreciate the amazing service, support and follow up!! Our family is grateful for all your help in securing our dream home!!
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Me'me have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5As self-employed and without income verification there were not to many chances for us to be approved for a mortgage. Fortunately, we were able to find RK Mortgage Group which first gave us a hope and then delivered as promised. They were so great to work with, Joelle and MeMe, thanks again. Strongly recommended!
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5Would totally recommend. Bank statement loan makes life a million times easier for self employed people. Entire process took about 30 days and I had access to my loan officers nearly 24/7.