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★★★★★5 out of 5Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance. We were pleased on how efficiently and promptly everything was handled.
★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Sheenaqua have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5Joelle and team were great! They worked diligently to ensure the process was efficient and stayed in touch each step of the way. I highly recommend working with this team to get the best rate and outstanding service!
★★★★★5 out of 5Roy and Me'Me closed my loan even after some condo issues we had that other Mortgage company could not close. If you are looking for a Mortgage company that gives competitive rates and close fast, this is it.
★★★★★5 out of 5By far the smoothest mortgage process that we have ever had. Working with Juan Carlos Rivera was great. He was very prompt on getting back to you and making what can be a stressful process very easy. I highly recommend them.
★★★★★5 out of 5I am a realtor and a property manager, I highly recommend Joelle with RK Mortgage group, she is working very hard, she just helped me to close a very hard deal. Very knowledgeable and professional!
★★★★★5 out of 5We're super happy with the service received from RK Mortgage. Andres Taillepierre and his team worked super hard and quick to give us the best deal refinancing our home. I highly recommend RK Mortgage Group!!
★★★★★5 out of 5Roman is a top notch mortgage broker. He is professional, keeps an open line of communication, preemptively resolves issues that might come up in underwriting, and most importantly closes on time! Thanks Roman for a smooth closing.
★★★★★5 out of 5Joelle and Me'me were absolutely wonderful to work with. I had a very short time frame to close and they managed to get everything moving, especially in COVID! They were so friendly and kind to me, and I couldn't have closed without their help!
★★★★★5 out of 5Joelle and team did a great job! Through complications on the closing of my previous home and new turns and twists in the purchase of our new home, Joelle and Me'Me were there through it all to make sure things closed.
★★★★★5 out of 5Our experience with RK was wonderful from start to finish. We always knew exactly what we needed to do during our refi process. We really didn't think we would be able to refinance but these guys were able to make it happen. We now have a significantly lower monthly payment and this is amazing! Thank you RK Mortgage!
★★★★★5 out of 5Excellent service, Roy kept me informed each step of the way. I was impressed with the process. We actually closed in 26 days. No hidden fees or surprises. Great job RK team!
★★★★★5 out of 5RK Mortgage group and Joelle in particular was amazing to work with. Her professionalism was like no other. Words cannot expressed how happy I am with this group. From start to finish Joelle was there for us guiding us every step of the way. RK Mortgage group you are the best!
★★★★★5 out of 5Fast and professional! Great group to work with, they helped us acquire our dream home for our family. Many thanks for their hard work. They work well after hours to help get the paperwork done! Thank you again Lucrece & MeMe!
★★★★★5 out of 5Lucrece was the best! Being self-employed made it difficult to get a mortgage but, with the bank statement mortgage the process was a lot easier. Lucrece was there for me every step of the way and even held my hand during several meltdowns. This company was such a pleasure to work with.
★★★★★5 out of 5I was shopping for mortgages for a while until I found RK. I worked with Lucrece and she was excellent. Helped us secure a mortgage very fast and she was available anytime we needed her. I highly recommend!!!
★★★★★5 out of 5Roman was patient and professional. I would go with him again!
★★★★★5 out of 5Have gone through the mortgage process a number of times, and this was by far the easiest! Will recommend to anyone needing a mortgage.
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5Roy/Me'Me made my dreams of becoming a homeowner again possible. They walked me step by step through the mortgage approval process. My situation was unique and they helped me navigate through the steps all the way to the closing table. Thank you again for all of your help and support!
★★★★★5 out of 5I would like to thank everyone who was involved with my loan from the beginning until signing. You, guys, did a great job! Fast, efficient process with minimum efforts. I recommend RK Mortgage Group as a first choice. Thank you again!
★★★★★5 out of 5RK Mortgage Group was recommended to me by one of my friends. I was working with Roy and Me'Me. They are both very knowledgeable, honest and are true professionals.