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★★★★★5 out of 5This was the smoothest mortgage transaction we have ever had. Two thumbs up! We have purchased our forever home in lovely Key West Florida!
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5We're super happy with the service received from RK Mortgage. Andres Taillepierre and his team worked super hard and quick to give us the best deal refinancing our home. I highly recommend RK Mortgage Group!!
★★★★★5 out of 5It was a great process. I was really impressed with technology. I traveled for business and my wife stayed home. We were able to complete a mortgage application online and electronically sign all the documents the next morning. This saved us a lot of time. Great company. Strongly recommend to call RK Mortgage for all your mortgage needs.
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Purchased an investment property. Andres from RK Mortgage Group and his processor, Meme, did a great job! They were efficient and helpful all the way through the process. Thanks for getting me to the finish line.
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5I had a great experience with RK Mortgage. 5 stars to Joelle and Me'me for the exceptional service and attention they provided during the process. I must mention that I was very impressed with the great and prompt communication I had with Joelle and Me'me. They answered all my questions and concerns in a nick of time. They had all the needed documentation ready on time for the closing. I would definitely recommend RK Mortgage. Thanks again for a great service.
★★★★★5 out of 5Roman was patient and professional. I would go with him again!
★★★★★5 out of 5I had a pleasure working with RK Mortgage Group on my recent purchase of a condo in FL. I had several experiences working with brokers in the past and this one was the most effective and pleasant by far. They delivered exactly what they committed to, there were no "surprises" during the process or at the closing, they are extremely professional, delivered excellent customer service, and were able to get me the best deal and do it fast (not to mention that I was able to get everything done remotely). Roman Khodos himself is extremely knowledgeable, always accessible, responsive, and truly committed to his clients' success. Excellent experience working with this group all around! Highly recommend them.
★★★★★5 out of 5Juan Carlo Rivera, was quick, professional and courteous. He was patient and complete in answering all my questions. He always kept the fire going and the process was completed before the promised deadline. There was absolutely no surprise in the settlement. An excellent job! I'm happy. Thanks!
★★★★★5 out of 5Was initially not even likely to purchase, but Joelle thoroughly explained everything and made the entire process much easier. Extremely positive and always responsive. I couldn't be happier with Joelle and Me'Me. Highly recommend for anyone seeking mortgage assistance. A++++
★★★★★5 out of 5I enjoy working with Joelle Maximilien-Miller. Her professionalism and strong work ethic make a big difference in the loan process. It is always a pleasure working with her always a positive attitude and very knowledgeable in the field. As a realtor I want to make sure my clients are taken care of and with Joelle that is not even a concerned. Thank you RK Mortgage and Joelle
★★★★★5 out of 5Special thanks to Lucrece Valentin and her team for their tireless commitment to providing a smooth seamless buying experience. Words cannot express the professionalism and care her team exhibited through the entire process.
★★★★★5 out of 5As an insurance agent that works with many lending officers throughout the state, team Joelle Maximilien-Miller & MeMe Gray are by far the standard for professionalism and efficiency. Getting to the closing table will not get easier than working with this great team.
★★★★★5 out of 5Joelle is amazing and very professional.
★★★★★5 out of 5Joelle and Me'me were absolutely wonderful to work with. I had a very short time frame to close and they managed to get everything moving, especially in COVID! They were so friendly and kind to me, and I couldn't have closed without their help!
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.
★★★★★5 out of 5I am a realtor and a property manager, I highly recommend Joelle with RK Mortgage group, she is working very hard, she just helped me to close a very hard deal. Very knowledgeable and professional!
★★★★★5 out of 5From first contact to closing, Lucrece and Marcia were amazing. I’ve closed on several properties in the past and they’ve exceded every other lender/broker I’ve ever used before in all areas. Constant and accurate information and updates. Always responded to any question or request immediately. Truly a seamless transaction. I would highly recommend RK Mortgage Group and Lucrece and Marcia specifically.
★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5I worked with Andres at RK Mortgage. I cannot say enough good things about him! He provided EXCEPTIONAL customer service, answered my numerous questions and always kept me informed during the entire process. He also got me a great rate on my mortgage! I highly recommend RK Mortgage Group and Andres.
★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.