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★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5I usually don't write reviews, but I had to write something about my experience with RK Mortgage Group. I was googling a mortgage company before purchasing my house and found RK Mortgage Group offering programs for self-employed borrowers. I’ve made a call. After deciding to move forward everything from start to finish was easy and fast. I'm writing this review in my new house and I’m thankful to RK Mortgage Group for this. Highly recommend this company!!
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5Lucrece worked with me through the entire process and was easy to work with. Great Job... thank you
★★★★★5 out of 5Words really can not describe how pleased I am with the professionalism I received from Joelle. From start to finish she stood by my side and guided me thru every process that it took to get me into my dream home. Thank you RK Mortgage Group and Thank you Joelle! I feel I made a new friend this year.
★★★★★5 out of 5Lucrece was the best! Being self-employed made it difficult to get a mortgage but, with the bank statement mortgage the process was a lot easier. Lucrece was there for me every step of the way and even held my hand during several meltdowns. This company was such a pleasure to work with.
★★★★★5 out of 5I've been a realtor for 41 years. I have worked with Joelle at RK Mortgage Group on several loans specialty loans, VA and conventional and I am never disappointed. Her and her processor do a great job for my clients. I look forward to working with them again in the future. Thanks RK Mortgage Group!
★★★★★5 out of 5From start to finish, RK's team was dedicated to taking care of our family and our home buying experience. We found the home we fell in love with and the deal was completed within 5 weeks. We are truly blessed to be first time homeowners!
★★★★★5 out of 5Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance. We were pleased on how efficiently and promptly everything was handled.
★★★★★5 out of 5RK Mortgage Group, and Roy in particular, was amazing to work with. He worked with us to find a mortgage that fit our unique financial situation (both self employed) and was quick, efficient, and knowledgeable in the process. Additionally, Roy was solid and reassuring throughout the whole process, which was especially appreciated since we were first time home buyers. Thank you for all your hard work and dedication!
★★★★★5 out of 5Roy and Me'Me closed my loan even after some condo issues we had that other Mortgage company could not close. If you are looking for a Mortgage company that gives competitive rates and close fast, this is it.
★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5Juan Carlos Rivera and his team we outstanding through out the entire loan process. JC is up front and honest person. Communicative, Professional, Friendly and most of all honest. It was a pleasure to work with him and his team. Would highly recommend RK Mortgage, they will be with you the whole loan process, difficult or easy loan. Thank you!!!!
★★★★★5 out of 5RK Mortgage Group was considerate of my family's needs and provided options. They educated my wife and myself on the process and helped us make an informed decision . We highly recommend RK Mortgage Group.
★★★★★5 out of 5Very professional and easy to work with. I have nothing but GREAT things to say about RK Mortgage Group. Thank you for the hard work. I am now a homeowner.
★★★★4 out of 5Lucrece and our loan processor Me’Me worked extremely hard to get our deal done. We had a very complicated and non conforming situation but they both made it work! So appreciate all their dedication and hard work.
★★★★★5 out of 5Great working with Roy & Me'Me, they were very professional, and answered all my questions before, during, and even after hours. The process was straightforward, even though my personal situation wasn't. I would definitely do business with RK Mortgage again! Highly recommend them!
★★★★★5 out of 5Joelle and team were great! They worked diligently to ensure the process was efficient and stayed in touch each step of the way. I highly recommend working with this team to get the best rate and outstanding service!
★★★★★5 out of 5Lucrece was absolutely fantastic to work with! She was always available to answer my questions, and she guided me through the entire process. I will extremely recommend RK Mortgage Group to others looking to get approved for a loan.
★★★★★5 out of 5Highly professional service. Andres was fast and efficient. The entire application process handled by email and online, which was very convenient for me. Thank you all for your time and excellent customer service!
★★★★★5 out of 5From first contact to closing, Lucrece and Marcia were amazing. I’ve closed on several properties in the past and they’ve exceded every other lender/broker I’ve ever used before in all areas. Constant and accurate information and updates. Always responded to any question or request immediately. Truly a seamless transaction. I would highly recommend RK Mortgage Group and Lucrece and Marcia specifically.
★★★★★5 out of 5I went to Joelle after my other mortgage broker gave me a pre qualification, let me sign a contract and then informed me he couldn’t make it happened. I called Joelle in a panic, and she got me approved and saved my contract. She worked hard to make sure I received the lowest rate and the best deal. I would not have my new home without her.
★★★★★5 out of 5Would totally recommend. Bank statement loan makes life a million times easier for self employed people. Entire process took about 30 days and I had access to my loan officers nearly 24/7.
★★★★★5 out of 5Joelle at RK Mortgage Group was fantastic to work with and made a very difficult process stress free. I had an issue with my other mortgage company that I had been working with and upon contacting RK Mortgage. Joelle was able to jump right in resolve the situation and help me close on my home. Would highly recommend them for anyone on the market looking to purchase a new home.