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★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5What en excellent experience! As first time byer I had million questions. These guys didnt miss single email, every phone call was answered and they brought me to closing with such an ease due to continuous and patient education. Highly recommended team that defines word professionalism in this sphere of business!
★★★★★5 out of 5As an insurance agent that works with many lending officers throughout the state, team Joelle Maximilien-Miller & MeMe Gray are by far the standard for professionalism and efficiency. Getting to the closing table will not get easier than working with this great team.
★★★★★5 out of 5Lucrece and her team were awesome! Process was simple, quick, and nothing left to chance. We shopped around with confidence and when we were ready, our team at RK made our dreams come true! Thanks again, and we definitely recommend Lucrece and her team!
★★★★★5 out of 5Juan Carlos Rivera and his team we outstanding through out the entire loan process. JC is up front and honest person. Communicative, Professional, Friendly and most of all honest. It was a pleasure to work with him and his team. Would highly recommend RK Mortgage, they will be with you the whole loan process, difficult or easy loan. Thank you!!!!
★★★★★5 out of 5From my first contact to the day of settlement Roman Khodos was extremely responsive and willing to walk me through any questions. The speed at which my communications were received and answered was outstanding. He kept constant contact with me on any updates throughout the process. Roman Khodos a personable, helpful, knowledgeable and highly professional. Very stress free and would recommend him and RK Mortgage Group to anyone!
★★★★★5 out of 5This was the first time I worked with Joelle. I have worked with many different lenders in the past because I'm a Realtor. I can tell you that she really did a great job during the entire process. She kept me informed and closed on time. I highly recommend Joelle and RK Mortgage Group!
★★★★★5 out of 5Smooth and easy to work with an extreme pleasure all around. Highly recommend!
★★★★★5 out of 5Joelle at RK Mortgage Group was fantastic to work with and made a very difficult process stress free. I had an issue with my other mortgage company that I had been working with and upon contacting RK Mortgage. Joelle was able to jump right in resolve the situation and help me close on my home. Would highly recommend them for anyone on the market looking to purchase a new home.
★★★★★5 out of 5I worked with Andres at RK Mortgage. I cannot say enough good things about him! He provided EXCEPTIONAL customer service, answered my numerous questions and always kept me informed during the entire process. He also got me a great rate on my mortgage! I highly recommend RK Mortgage Group and Andres.
★★★★★5 out of 5Great experience with RK Mortgage Group, my rep Lucrece Valentin was extremely helpful in getting me set up with right mortgage, the overall process was smooth and we closed on time, highly recommend RK Mortgage Group & Lucrece for anyone looking for a mortgage. Thanks
★★★★★5 out of 5Words really can not describe how pleased I am with the professionalism I received from Joelle. From start to finish she stood by my side and guided me thru every process that it took to get me into my dream home. Thank you RK Mortgage Group and Thank you Joelle! I feel I made a new friend this year.
★★★★★5 out of 5Purchased an investment property. Andres from RK Mortgage Group and his processor, Meme, did a great job! They were efficient and helpful all the way through the process. Thanks for getting me to the finish line.
★★★★★5 out of 5I recommend Joelle very highly. She is very knowledgable about the mortgage industry and the various loan products that are available, She is also very responsive and goes the extra mile for her clients. As a realtor, I have had excellent results recommending her my customers.
★★★★4 out of 5I was lucky to find JC and RK Mortgage Group. JC was very prompt in answering my questions and obtaining the lowest rate possible for the refinancing of my townhouse. I highly recommend RK Mortgage Group for refinancing issues.
★★★★★5 out of 5Joelle and Me'me were absolutely wonderful to work with. I had a very short time frame to close and they managed to get everything moving, especially in COVID! They were so friendly and kind to me, and I couldn't have closed without their help!
★★★★★5 out of 5We greatly appreciate the effort and time that RK Mortgage professionals put into our loan process. They went above and beyond to help us out with the purchase of our first home. My husband and I have a very busy schedule at work but they were willing to stay after hours to help us. We really appreciate that. Great job ladies and gentlemen! Thank you again.
★★★★★5 out of 5I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5I am a realtor and a property manager, I highly recommend Joelle with RK Mortgage group, she is working very hard, she just helped me to close a very hard deal. Very knowledgeable and professional!
★★★★★5 out of 5I've been a realtor for 41 years. I have worked with Joelle at RK Mortgage Group on several loans specialty loans, VA and conventional and I am never disappointed. Her and her processor do a great job for my clients. I look forward to working with them again in the future. Thanks RK Mortgage Group!
★★★★★5 out of 5Juan Carlos Rivera and RK Mortgage Group was amazing during this process of obtaining a mortgage for our new home. He was always available, competent, insightful and considerate. He gave me all our options in a clear and concise manner. His knowledge was invaluable to us during this whole journey. I can't thank him enough for everything he did. He always had our best interest at the forefront and we are so grateful he led us through the process. I surely will use his services again in the future!!!!!!!! We highly recommend him and RK Mortgage Group!
★★★★★5 out of 5From start to finish, RK's team was dedicated to taking care of our family and our home buying experience. We found the home we fell in love with and the deal was completed within 5 weeks. We are truly blessed to be first time homeowners!
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!