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★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Me'me have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5RK Mortgage Group was recommended to me by one of my friends. I was working with Roy and Me'Me. They are both very knowledgeable, honest and are true professionals.
★★★★★5 out of 5Excellent service, Roy kept me informed each step of the way. I was impressed with the process. We actually closed in 26 days. No hidden fees or surprises. Great job RK team!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5What en excellent experience! As first time byer I had million questions. These guys didnt miss single email, every phone call was answered and they brought me to closing with such an ease due to continuous and patient education. Highly recommended team that defines word professionalism in this sphere of business!
★★★★★5 out of 5Our experience with RK was wonderful from start to finish. We always knew exactly what we needed to do during our refi process. We really didn't think we would be able to refinance but these guys were able to make it happen. We now have a significantly lower monthly payment and this is amazing! Thank you RK Mortgage!
★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.
★★★★★5 out of 5We greatly appreciate the effort and time that RK Mortgage professionals put into our loan process. They went above and beyond to help us out with the purchase of our first home. My husband and I have a very busy schedule at work but they were willing to stay after hours to help us. We really appreciate that. Great job ladies and gentlemen! Thank you again.
★★★★★5 out of 5RK Mortgage Group was considerate of my family's needs and provided options. They educated my wife and myself on the process and helped us make an informed decision . We highly recommend RK Mortgage Group.
★★★★★5 out of 5I had a great experience with RK Mortgage. 5 stars to Joelle and Me'me for the exceptional service and attention they provided during the process. I must mention that I was very impressed with the great and prompt communication I had with Joelle and Me'me. They answered all my questions and concerns in a nick of time. They had all the needed documentation ready on time for the closing. I would definitely recommend RK Mortgage. Thanks again for a great service.
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5I’m not one who provides reviews but for this company I’m really happy to do so. I have refinanced 3 times over the last few years. And it was the best experience by far! Excellent rates, no junk fees and great loan terms. RK Mortgage Group went above and beyond my expectations!
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5Purchased an investment property. Andres from RK Mortgage Group and his processor, Meme, did a great job! They were efficient and helpful all the way through the process. Thanks for getting me to the finish line.
★★★★★5 out of 5I've went through a mortgage process for a couple times for the past few years, and this was so far the most pleasant and smoothest experience. Starting from the communications, rates and processing time, everything was on the top. Highly recommend!
★★★★★5 out of 5Special thanks to Lucrece Valentin and her team for their tireless commitment to providing a smooth seamless buying experience. Words cannot express the professionalism and care her team exhibited through the entire process.
★★★★★5 out of 5I enjoy working with Joelle Maximilien-Miller. Her professionalism and strong work ethic make a big difference in the loan process. It is always a pleasure working with her always a positive attitude and very knowledgeable in the field. As a realtor I want to make sure my clients are taken care of and with Joelle that is not even a concerned. Thank you RK Mortgage and Joelle
★★★★4 out of 5They were attentive to my specific needs, very professional and a joy to work with. If I had to do it again I'd come right back to RK Mortgage Group!
★★★★★5 out of 5Thank you for the seamless experience! Quick, Professional, and Personable. Will definitely Recommend.
★★★★★5 out of 5Thank you JC and Me’Me, you both have been amazing throughout this entire process and we truly appreciate the amazing service, support and follow up!! Our family is grateful for all your help in securing our dream home!!
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much
★★★★★5 out of 5Roman was patient and professional. I would go with him again!
★★★★★5 out of 5I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.