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★★★★★5 out of 5My husband and I have been trying to buy a home for a very long time. After several unsuccessful attempts, We found Eric @ RK Mortgage. My experience was stress-free. We were treated like royalty, with compassion and warmth. Eric was always a phone call away to assist me with any questions.. (Lords knows I had a lot.) The service was top-notch, I believe that everyone working at RK Mortgage are team players with one goal in mind their client's success. I recommend anyone who is looking to purchase a home to contact Eric is a pleasure to deal with always on top of things and guess what ...HE DELIVERS!!! If I had to do it again rest assured it would be with Eric @ RK Mortgage.
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★4 out of 5I was lucky to find JC and RK Mortgage Group. JC was very prompt in answering my questions and obtaining the lowest rate possible for the refinancing of my townhouse. I highly recommend RK Mortgage Group for refinancing issues.
★★★★★5 out of 5As an insurance agent that works with many lending officers throughout the state, team Joelle Maximilien-Miller & MeMe Gray are by far the standard for professionalism and efficiency. Getting to the closing table will not get easier than working with this great team.
★★★★★5 out of 5I've went through a mortgage process for a couple times for the past few years, and this was so far the most pleasant and smoothest experience. Starting from the communications, rates and processing time, everything was on the top. Highly recommend!
★★★★★5 out of 5Amazing helpful team! Thank you for your help to buy our new home! I am very grateful for your quick and professional work!
★★★★★5 out of 5Was initially not even likely to purchase, but Joelle thoroughly explained everything and made the entire process much easier. Extremely positive and always responsive. I couldn't be happier with Joelle and Me'Me. Highly recommend for anyone seeking mortgage assistance. A++++
★★★★★5 out of 5Thanks to RK we own our lovely house! I heard nightmare stories about buying homes and loan companies but this was not one of those cases. Our mortgage process went very smoothly and we were able to close as scheduled. The whole team was very attentive and trustworthy, they guided us through the process. I am glad we have chosen RK Mortgage Group
★★★★★5 out of 5I recommend Joelle very highly. She is very knowledgable about the mortgage industry and the various loan products that are available, She is also very responsive and goes the extra mile for her clients. As a realtor, I have had excellent results recommending her my customers.
★★★★★5 out of 5Juan Carlo Rivera, was quick, professional and courteous. He was patient and complete in answering all my questions. He always kept the fire going and the process was completed before the promised deadline. There was absolutely no surprise in the settlement. An excellent job! I'm happy. Thanks!
★★★★★5 out of 5Our experience with RK was wonderful from start to finish. We always knew exactly what we needed to do during our refi process. We really didn't think we would be able to refinance but these guys were able to make it happen. We now have a significantly lower monthly payment and this is amazing! Thank you RK Mortgage!
★★★★★5 out of 5Highly professional service. Andres was fast and efficient. The entire application process handled by email and online, which was very convenient for me. Thank you all for your time and excellent customer service!
★★★★★5 out of 5What en excellent experience! As first time byer I had million questions. These guys didnt miss single email, every phone call was answered and they brought me to closing with such an ease due to continuous and patient education. Highly recommended team that defines word professionalism in this sphere of business!
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5Thank you JC and Me’Me, you both have been amazing throughout this entire process and we truly appreciate the amazing service, support and follow up!! Our family is grateful for all your help in securing our dream home!!
★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5Roman was patient and professional. I would go with him again!
★★★★★5 out of 5This was the smoothest mortgage transaction we have ever had. Two thumbs up! We have purchased our forever home in lovely Key West Florida!
★★★★★5 out of 5Thank you for the seamless experience! Quick, Professional, and Personable. Will definitely Recommend.
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!
★★★★★5 out of 5Joelle is amazing and very professional.
★★★★★5 out of 5I’m not one who provides reviews but for this company I’m really happy to do so. I have refinanced 3 times over the last few years. And it was the best experience by far! Excellent rates, no junk fees and great loan terms. RK Mortgage Group went above and beyond my expectations!
★★★★★5 out of 5Special thanks to Lucrece Valentin and her team for their tireless commitment to providing a smooth seamless buying experience. Words cannot express the professionalism and care her team exhibited through the entire process.
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much
★★★★★5 out of 5The definition of "Above and Beyond". This is what RK Mortgage Group is. Joelle and Me'me have been hanging there with me and my lousy builder for 16 months. They made it happen. I never expected such a good rate given my self-employed situation. Joelle and Me'me were the only positive experience in our 16 months journey building a home in Lakewood Ranch, FL. I wish them lots of clients (not like me), luck and prosperity!