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★★★★★5 out of 5I am a realtor and a property manager, I highly recommend Joelle with RK Mortgage group, she is working very hard, she just helped me to close a very hard deal. Very knowledgeable and professional!
★★★★★5 out of 5We had an unusual condo purchase that most banks would not touch. We wasted multiple months trying other mortgage companies. Once we contacted RK Mortgage Group and spoke to Joelle her experience, knowledge and professionalism put us at ease. We were able to apply, submit all our required docs and close in less than six weeks. Joelle and her processor Me Me were amazing. Me Me was tough with HOA. Until she was given the required documentation to help close the loan. Thank you RK Mortgage Group Inc. We highly recommend them to anyone purchasing a home.
★★★★★5 out of 5This was the smoothest mortgage transaction we have ever had. Two thumbs up! We have purchased our forever home in lovely Key West Florida!
★★★★★5 out of 5I've been a realtor for 41 years. I have worked with Joelle at RK Mortgage Group on several loans specialty loans, VA and conventional and I am never disappointed. Her and her processor do a great job for my clients. I look forward to working with them again in the future. Thanks RK Mortgage Group!
★★★★★5 out of 5Thank you for making a dream come true!
★★★★★5 out of 5Working with RK Mortgage Group made the entire process almost stress free. They were very professional and made it a point to answer all of my questions thoroughly. They really work with you to get the best rates and to help you get into your own home. I would highly recommend this company.
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!
★★★★★5 out of 5As self-employed and without income verification there were not to many chances for us to be approved for a mortgage. Fortunately, we were able to find RK Mortgage Group which first gave us a hope and then delivered as promised. They were so great to work with, Joelle and MeMe, thanks again. Strongly recommended!
★★★★★5 out of 5RK Mortgage Group was recommended to me by one of my friends. I was working with Roy and Me'Me. They are both very knowledgeable, honest and are true professionals.
★★★★★5 out of 5We greatly appreciate the effort and time that RK Mortgage professionals put into our loan process. They went above and beyond to help us out with the purchase of our first home. My husband and I have a very busy schedule at work but they were willing to stay after hours to help us. We really appreciate that. Great job ladies and gentlemen! Thank you again.
★★★★★5 out of 5Joelle and team were great! They worked diligently to ensure the process was efficient and stayed in touch each step of the way. I highly recommend working with this team to get the best rate and outstanding service!
★★★★★5 out of 5Thank you so much Joelle for your service.
★★★★★5 out of 5Roy/Me'Me made my dreams of becoming a homeowner again possible. They walked me step by step through the mortgage approval process. My situation was unique and they helped me navigate through the steps all the way to the closing table. Thank you again for all of your help and support!
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5I've went through a mortgage process for a couple times for the past few years, and this was so far the most pleasant and smoothest experience. Starting from the communications, rates and processing time, everything was on the top. Highly recommend!
★★★★★5 out of 5RK Mortgage Group team made my dreams of becoming a homeowner again possible. They walked me step by step through the mortgage approval process. My situation was unique and they helped me navigate through the steps all the way to the closing table. Thank you again for all of your help and support!
★★★★★5 out of 5We could never properly express our gratitude to Me’Me or Roy! They’re extremely professional and great at what they do. When others said no they kept pushing and found a way to get it done. This is our 2nd time working with them and each time they provided exceptional service. Thank you guys for everything.
★★★★★5 out of 5It was a great pleasure to work with RK Mortgage Group from initial call to closing. Within minutes after filling the application, I received a call from Andres. He was very professional and courteous. He was quick to respond any my questions (even after standard business hours). Loan was closed on time. Thank you for getting it done!
★★★★★5 out of 5What a great experience! Very knowledgeable, friendly and super responsive team of professionals! From first phone call in to the CONGRATULATIONS on your new house call, Roman and his team made it all simple, understandable and just easy. Thank you RK Mortgage Group!!!
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5Joelle is amazing and very professional.