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★★★★★5 out of 5Just refinanced with JC and Me'Me. JC was amazing to work with, available at all times to answer questions and always quick response back to me. Helped ease my nerves about refinancing. I also had the pleasure to work with Me'Me who is fast acting and together they make an excellent team. Overall my experience was painless and i never felt alone, pressured or cheated.
★★★★★5 out of 5RK Mortgage Group, and Roy in particular, was amazing to work with. He worked with us to find a mortgage that fit our unique financial situation (both self employed) and was quick, efficient, and knowledgeable in the process. Additionally, Roy was solid and reassuring throughout the whole process, which was especially appreciated since we were first time home buyers. Thank you for all your hard work and dedication!
★★★★★5 out of 5Would totally recommend. Bank statement loan makes life a million times easier for self employed people. Entire process took about 30 days and I had access to my loan officers nearly 24/7.
★★★★4 out of 5They were attentive to my specific needs, very professional and a joy to work with. If I had to do it again I'd come right back to RK Mortgage Group!
★★★★★5 out of 5Lucrece was absolutely fantastic to work with! She was always available to answer my questions, and she guided me through the entire process. I will extremely recommend RK Mortgage Group to others looking to get approved for a loan.
★★★★★5 out of 5Thank you J.C. Rivera and RK Mortgage Group!
★★★★★5 out of 5It was a great process. I was really impressed with technology. I traveled for business and my wife stayed home. We were able to complete a mortgage application online and electronically sign all the documents the next morning. This saved us a lot of time. Great company. Strongly recommend to call RK Mortgage for all your mortgage needs.
★★★★★5 out of 5We greatly appreciate the effort and time that RK Mortgage professionals put into our loan process. They went above and beyond to help us out with the purchase of our first home. My husband and I have a very busy schedule at work but they were willing to stay after hours to help us. We really appreciate that. Great job ladies and gentlemen! Thank you again.
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5Great working with Roy & Me'Me, they were very professional, and answered all my questions before, during, and even after hours. The process was straightforward, even though my personal situation wasn't. I would definitely do business with RK Mortgage again! Highly recommend them!
★★★★★5 out of 5Very helpful and attentive throughout the whole process!
★★★★★5 out of 5By far the smoothest mortgage process that we have ever had. Working with Juan Carlos Rivera was great. He was very prompt on getting back to you and making what can be a stressful process very easy. I highly recommend them.
★★★★★5 out of 5Smooth and easy to work with an extreme pleasure all around. Highly recommend!
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Me'me have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5RK Mortgage Group team made my dreams of becoming a homeowner again possible. They walked me step by step through the mortgage approval process. My situation was unique and they helped me navigate through the steps all the way to the closing table. Thank you again for all of your help and support!
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much
★★★★★5 out of 5RK Mortgage Group was recommended to me by one of my friends. I was working with Roy and Me'Me. They are both very knowledgeable, honest and are true professionals.
★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5Purchased an investment property. Andres from RK Mortgage Group and his processor, Meme, did a great job! They were efficient and helpful all the way through the process. Thanks for getting me to the finish line.
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5I went to Joelle after my other mortgage broker gave me a pre qualification, let me sign a contract and then informed me he couldn’t make it happened. I called Joelle in a panic, and she got me approved and saved my contract. She worked hard to make sure I received the lowest rate and the best deal. I would not have my new home without her.
★★★★★5 out of 5Roman is a top notch mortgage broker. He is professional, keeps an open line of communication, preemptively resolves issues that might come up in underwriting, and most importantly closes on time! Thanks Roman for a smooth closing.
★★★★★5 out of 5I had a great experience with RK Mortgage. 5 stars to Joelle and Me'me for the exceptional service and attention they provided during the process. I must mention that I was very impressed with the great and prompt communication I had with Joelle and Me'me. They answered all my questions and concerns in a nick of time. They had all the needed documentation ready on time for the closing. I would definitely recommend RK Mortgage. Thanks again for a great service.
★★★★★5 out of 5Thanks to RK we own our lovely house! I heard nightmare stories about buying homes and loan companies but this was not one of those cases. Our mortgage process went very smoothly and we were able to close as scheduled. The whole team was very attentive and trustworthy, they guided us through the process. I am glad we have chosen RK Mortgage Group