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★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5Great working with Roy & Me'Me, they were very professional, and answered all my questions before, during, and even after hours. The process was straightforward, even though my personal situation wasn't. I would definitely do business with RK Mortgage again! Highly recommend them!
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5Was initially not even likely to purchase, but Joelle thoroughly explained everything and made the entire process much easier. Extremely positive and always responsive. I couldn't be happier with Joelle and Me'Me. Highly recommend for anyone seeking mortgage assistance. A++++
★★★★★5 out of 5From start to finish, RK's team was dedicated to taking care of our family and our home buying experience. We found the home we fell in love with and the deal was completed within 5 weeks. We are truly blessed to be first time homeowners!
★★★★★5 out of 5What a great experience! Very knowledgeable, friendly and super responsive team of professionals! From first phone call in to the CONGRATULATIONS on your new house call, Roman and his team made it all simple, understandable and just easy. Thank you RK Mortgage Group!!!
★★★★★5 out of 5Juan Carlos Rivera and RK Mortgage Group was amazing during this process of obtaining a mortgage for our new home. He was always available, competent, insightful and considerate. He gave me all our options in a clear and concise manner. His knowledge was invaluable to us during this whole journey. I can't thank him enough for everything he did. He always had our best interest at the forefront and we are so grateful he led us through the process. I surely will use his services again in the future!!!!!!!! We highly recommend him and RK Mortgage Group!
★★★★★5 out of 5Words really can not describe how pleased I am with the professionalism I received from Joelle. From start to finish she stood by my side and guided me thru every process that it took to get me into my dream home. Thank you RK Mortgage Group and Thank you Joelle! I feel I made a new friend this year.
★★★★★5 out of 5It was a great pleasure to work with RK Mortgage Group from initial call to closing. Within minutes after filling the application, I received a call from Andres. He was very professional and courteous. He was quick to respond any my questions (even after standard business hours). Loan was closed on time. Thank you for getting it done!
★★★★★5 out of 5RK Mortgage Group team made my dreams of becoming a homeowner again possible. They walked me step by step through the mortgage approval process. My situation was unique and they helped me navigate through the steps all the way to the closing table. Thank you again for all of your help and support!
★★★★4 out of 5Lucrece and our loan processor Me’Me worked extremely hard to get our deal done. We had a very complicated and non conforming situation but they both made it work! So appreciate all their dedication and hard work.
★★★★★5 out of 5I would like to thank everyone who was involved with my loan from the beginning until signing. You, guys, did a great job! Fast, efficient process with minimum efforts. I recommend RK Mortgage Group as a first choice. Thank you again!
★★★★★5 out of 5I had a great experience with RK Mortgage. 5 stars to Joelle and Me'me for the exceptional service and attention they provided during the process. I must mention that I was very impressed with the great and prompt communication I had with Joelle and Me'me. They answered all my questions and concerns in a nick of time. They had all the needed documentation ready on time for the closing. I would definitely recommend RK Mortgage. Thanks again for a great service.
★★★★★5 out of 5Joelle and processor Me Me were amazing! I just closed on my first home and the process could not have been any smoother. Both ladies were knowledgeable and took time to make sure all my questions were answers regardless the time of day. I highly recommend RK Mortgage!
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5Great experience with RK Mortgage Group, my rep Lucrece Valentin was extremely helpful in getting me set up with right mortgage, the overall process was smooth and we closed on time, highly recommend RK Mortgage Group & Lucrece for anyone looking for a mortgage. Thanks
★★★★★5 out of 5I just want to say how thankful I am to have found Joelle Maximilien-Miller to do my loan. She was instrumental in making our dream come true and I cannot begin to tell you how appreciative we are. Without her assistance and hard work none of this would have happened. Thank you Joelle and RK Mortgage Group you are amazing!
★★★★★5 out of 5Very professional. I'm self employed and they made the process super easy. Everyone I talked to was friendly and helpful. I would definitely recommend this mortgage company.
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Sheenaqua have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5If you are thinking about getting a mortgage for a home please contact Stephanie or Me’Me. They found the right program that fit my needs. They truly were with me every step of the way in the process. Thank you again!!!
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Thank you J.C. Rivera and RK Mortgage Group!
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.