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★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Juan Carlos Rivera and RK Mortgage Group was amazing during this process of obtaining a mortgage for our new home. He was always available, competent, insightful and considerate. He gave me all our options in a clear and concise manner. His knowledge was invaluable to us during this whole journey. I can't thank him enough for everything he did. He always had our best interest at the forefront and we are so grateful he led us through the process. I surely will use his services again in the future!!!!!!!! We highly recommend him and RK Mortgage Group!
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5Amazing helpful team! Thank you for your help to buy our new home! I am very grateful for your quick and professional work!
★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5The definition of "Above and Beyond". This is what RK Mortgage Group is. Joelle and Me'me have been hanging there with me and my lousy builder for 16 months. They made it happen. I never expected such a good rate given my self-employed situation. Joelle and Me'me were the only positive experience in our 16 months journey building a home in Lakewood Ranch, FL. I wish them lots of clients (not like me), luck and prosperity!
★★★★★5 out of 5I am a realtor and a property manager, I highly recommend Joelle with RK Mortgage group, she is working very hard, she just helped me to close a very hard deal. Very knowledgeable and professional!
★★★★★5 out of 5Fast and professional! Great group to work with, they helped us acquire our dream home for our family. Many thanks for their hard work. They work well after hours to help get the paperwork done! Thank you again Lucrece & MeMe!
★★★★★5 out of 5Smooth and easy to work with an extreme pleasure all around. Highly recommend!
★★★★★5 out of 5My husband and I were in the market to purchase as first time home owners. So you can imagine, we had absolutely no idea what we were getting ourselves into, but RK Mortgage Group made the whole transaction easily digestible. Our mortgage broker Lucrece Valentin was beyond stellar, she made herself available whenever we needed, answered all of our questions, and was basically a well needed guiding light throughout this whole process. We closed today and couldn't be any happier! I would absolutely recommend this company and Ms. Valentin 10 times over.
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!
★★★★★5 out of 5Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance. We were pleased on how efficiently and promptly everything was handled.
★★★★★5 out of 5Words really can not describe how pleased I am with the professionalism I received from Joelle. From start to finish she stood by my side and guided me thru every process that it took to get me into my dream home. Thank you RK Mortgage Group and Thank you Joelle! I feel I made a new friend this year.
★★★★★5 out of 5I recommend Joelle very highly. She is very knowledgable about the mortgage industry and the various loan products that are available, She is also very responsive and goes the extra mile for her clients. As a realtor, I have had excellent results recommending her my customers.
★★★★4 out of 5They were attentive to my specific needs, very professional and a joy to work with. If I had to do it again I'd come right back to RK Mortgage Group!
★★★★★5 out of 5From first contact to closing, Lucrece and Marcia were amazing. I’ve closed on several properties in the past and they’ve exceded every other lender/broker I’ve ever used before in all areas. Constant and accurate information and updates. Always responded to any question or request immediately. Truly a seamless transaction. I would highly recommend RK Mortgage Group and Lucrece and Marcia specifically.
★★★★★5 out of 5We just moved to the US from Thailand last year and bought a house. As a foreigner, it was not easy at all to get a refinance with reasonable interest rates... After getting tired of either being rejected by well-known lenders or getting quoted with outrageously unaffordable interest rates, we were about to give up our renovation plan to upgrade our new house. Then, I decided to give one last broker a try... RK Mortgage Group. Lucrece was very helpful and gave us hope about the refinance. She walked through all the steps with me. Every time I was confused, she was always there to help. She was reliable and always reachable one way or the other. I never felt left out throughout the process until closing. Although the whole process took longer than we anticipated due to certain complication of our case, we were very satisfied and very happy with their service. RK Mortgage was definitely the right choice for us. In the future, when it's time to refinance our home again, we will choose RK Mortgage again.. No doubt.. as they have earned our trust! Thank you!
★★★★★5 out of 5Stephanie and Me'Me were the best, everything was fast, smooth and easy. I'd recommend them to anyone.
★★★★★5 out of 5I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.
★★★★★5 out of 5Juan Carlo Rivera, was quick, professional and courteous. He was patient and complete in answering all my questions. He always kept the fire going and the process was completed before the promised deadline. There was absolutely no surprise in the settlement. An excellent job! I'm happy. Thanks!
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5RK Mortgage Group, and Roy in particular, was amazing to work with. He worked with us to find a mortgage that fit our unique financial situation (both self employed) and was quick, efficient, and knowledgeable in the process. Additionally, Roy was solid and reassuring throughout the whole process, which was especially appreciated since we were first time home buyers. Thank you for all your hard work and dedication!
★★★★★5 out of 5I had a pleasure working with RK Mortgage Group on my recent purchase of a condo in FL. I had several experiences working with brokers in the past and this one was the most effective and pleasant by far. They delivered exactly what they committed to, there were no "surprises" during the process or at the closing, they are extremely professional, delivered excellent customer service, and were able to get me the best deal and do it fast (not to mention that I was able to get everything done remotely). Roman Khodos himself is extremely knowledgeable, always accessible, responsive, and truly committed to his clients' success. Excellent experience working with this group all around! Highly recommend them.
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much