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★★★★★5 out of 5RK Mortgage group and Joelle in particular was amazing to work with. Her professionalism was like no other. Words cannot expressed how happy I am with this group. From start to finish Joelle was there for us guiding us every step of the way. RK Mortgage group you are the best!
★★★★★5 out of 5This was the smoothest mortgage transaction we have ever had. Two thumbs up! We have purchased our forever home in lovely Key West Florida!
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.
★★★★4 out of 5I was lucky to find JC and RK Mortgage Group. JC was very prompt in answering my questions and obtaining the lowest rate possible for the refinancing of my townhouse. I highly recommend RK Mortgage Group for refinancing issues.
★★★★★5 out of 5Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance. We were pleased on how efficiently and promptly everything was handled.
★★★★★5 out of 5Lucrece was the best! Being self-employed made it difficult to get a mortgage but, with the bank statement mortgage the process was a lot easier. Lucrece was there for me every step of the way and even held my hand during several meltdowns. This company was such a pleasure to work with.
★★★★★5 out of 5Thank you for the seamless experience! Quick, Professional, and Personable. Will definitely Recommend.
★★★★★5 out of 5My husband and I were in the market to purchase as first time home owners. So you can imagine, we had absolutely no idea what we were getting ourselves into, but RK Mortgage Group made the whole transaction easily digestible. Our mortgage broker Lucrece Valentin was beyond stellar, she made herself available whenever we needed, answered all of our questions, and was basically a well needed guiding light throughout this whole process. We closed today and couldn't be any happier! I would absolutely recommend this company and Ms. Valentin 10 times over.
★★★★★5 out of 5Lucrece was absolutely fantastic to work with! She was always available to answer my questions, and she guided me through the entire process. I will extremely recommend RK Mortgage Group to others looking to get approved for a loan.
★★★★★5 out of 5Words really can not describe how pleased I am with the professionalism I received from Joelle. From start to finish she stood by my side and guided me thru every process that it took to get me into my dream home. Thank you RK Mortgage Group and Thank you Joelle! I feel I made a new friend this year.
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5Thank you J.C. Rivera and RK Mortgage Group!
★★★★★5 out of 5I would like to thank everyone who was involved with my loan from the beginning until signing. You, guys, did a great job! Fast, efficient process with minimum efforts. I recommend RK Mortgage Group as a first choice. Thank you again!
★★★★★5 out of 5As an insurance agent that works with many lending officers throughout the state, team Joelle Maximilien-Miller & MeMe Gray are by far the standard for professionalism and efficiency. Getting to the closing table will not get easier than working with this great team.
★★★★★5 out of 5Great experience with RK Mortgage Group, my rep Lucrece Valentin was extremely helpful in getting me set up with right mortgage, the overall process was smooth and we closed on time, highly recommend RK Mortgage Group & Lucrece for anyone looking for a mortgage. Thanks
★★★★★5 out of 5Joelle and processor Me Me were amazing! I just closed on my first home and the process could not have been any smoother. Both ladies were knowledgeable and took time to make sure all my questions were answers regardless the time of day. I highly recommend RK Mortgage!
★★★★★5 out of 5As self-employed and without income verification there were not to many chances for us to be approved for a mortgage. Fortunately, we were able to find RK Mortgage Group which first gave us a hope and then delivered as promised. They were so great to work with, Joelle and MeMe, thanks again. Strongly recommended!
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5What en excellent experience! As first time byer I had million questions. These guys didnt miss single email, every phone call was answered and they brought me to closing with such an ease due to continuous and patient education. Highly recommended team that defines word professionalism in this sphere of business!
★★★★★5 out of 5Juan Carlos Rivera and RK Mortgage Group was amazing during this process of obtaining a mortgage for our new home. He was always available, competent, insightful and considerate. He gave me all our options in a clear and concise manner. His knowledge was invaluable to us during this whole journey. I can't thank him enough for everything he did. He always had our best interest at the forefront and we are so grateful he led us through the process. I surely will use his services again in the future!!!!!!!! We highly recommend him and RK Mortgage Group!
★★★★★5 out of 5Working with RK Mortgage Group made the entire process almost stress free. They were very professional and made it a point to answer all of my questions thoroughly. They really work with you to get the best rates and to help you get into your own home. I would highly recommend this company.
★★★★★5 out of 5I've been a realtor for 41 years. I have worked with Joelle at RK Mortgage Group on several loans specialty loans, VA and conventional and I am never disappointed. Her and her processor do a great job for my clients. I look forward to working with them again in the future. Thanks RK Mortgage Group!
★★★★★5 out of 5It was a great pleasure to work with RK Mortgage Group from initial call to closing. Within minutes after filling the application, I received a call from Andres. He was very professional and courteous. He was quick to respond any my questions (even after standard business hours). Loan was closed on time. Thank you for getting it done!