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★★★★★5 out of 5I had the best experience of my life with RK Mortgage Group. First I want to express my deepest gratitude to Juan Carlos Riviera for his patience, courtesy and professionalism. The analysis conducted from day one for the submission of the paper were always accurate. He is a well disciplined and well-mannered and is the best representation for any mortgage company. As the CEO of a company, I would not hesitate to recommend RK Mortgage Group for their excellent performance in dealing with the clients.
★★★★★5 out of 5Joelle provided my family with amazing service. Always fast to respond to phone calls and any concerns, great with answering unlimited questions of first time homebuyers, explaining every step of the way, and simply getting things done. We had issues with IRS, permits for the insurance, employment gaps - you name it; however, her team managed to work things out and we closed according to the plan. Would recommend RK Mortgage Group, and particularly Joelle, to anyone who is about to begin a wonderful and exciting journey of buying a home.
★★★★★5 out of 5RK Mortgage Group was considerate of my family's needs and provided options. They educated my wife and myself on the process and helped us make an informed decision . We highly recommend RK Mortgage Group.
★★★★★5 out of 5I went to Joelle after my other mortgage broker gave me a pre qualification, let me sign a contract and then informed me he couldn’t make it happened. I called Joelle in a panic, and she got me approved and saved my contract. She worked hard to make sure I received the lowest rate and the best deal. I would not have my new home without her.
★★★★★5 out of 5Thank you very much Eric C and your whole team for your unbelievable efforts to help me and my wife buy our first home. It was nothing about trying to get money but just helping a family in needs of a place to call home. Thank you very much
★★★★★5 out of 5We're super happy with the service received from RK Mortgage. Andres Taillepierre and his team worked super hard and quick to give us the best deal refinancing our home. I highly recommend RK Mortgage Group!!
★★★★★5 out of 5Was initially not even likely to purchase, but Joelle thoroughly explained everything and made the entire process much easier. Extremely positive and always responsive. I couldn't be happier with Joelle and Me'Me. Highly recommend for anyone seeking mortgage assistance. A++++
★★★★★5 out of 5Joelle and team did a great job! Through complications on the closing of my previous home and new turns and twists in the purchase of our new home, Joelle and Me'Me were there through it all to make sure things closed.
★★★★★5 out of 5I enjoy working with Joelle Maximilien-Miller. Her professionalism and strong work ethic make a big difference in the loan process. It is always a pleasure working with her always a positive attitude and very knowledgeable in the field. As a realtor I want to make sure my clients are taken care of and with Joelle that is not even a concerned. Thank you RK Mortgage and Joelle
★★★★★5 out of 5We had an unusual condo purchase that most banks would not touch. We wasted multiple months trying other mortgage companies. Once we contacted RK Mortgage Group and spoke to Joelle her experience, knowledge and professionalism put us at ease. We were able to apply, submit all our required docs and close in less than six weeks. Joelle and her processor Me Me were amazing. Me Me was tough with HOA. Until she was given the required documentation to help close the loan. Thank you RK Mortgage Group Inc. We highly recommend them to anyone purchasing a home.
★★★★★5 out of 5Joelle and processor Me Me were amazing! I just closed on my first home and the process could not have been any smoother. Both ladies were knowledgeable and took time to make sure all my questions were answers regardless the time of day. I highly recommend RK Mortgage!
★★★★★5 out of 5Juan Carlos Rivera and his team we outstanding through out the entire loan process. JC is up front and honest person. Communicative, Professional, Friendly and most of all honest. It was a pleasure to work with him and his team. Would highly recommend RK Mortgage, they will be with you the whole loan process, difficult or easy loan. Thank you!!!!
★★★★★5 out of 5Roman is a top notch mortgage broker. He is professional, keeps an open line of communication, preemptively resolves issues that might come up in underwriting, and most importantly closes on time! Thanks Roman for a smooth closing.
★★★★★5 out of 5Joelle at RK Mortgage Group was fantastic to work with and made a very difficult process stress free. I had an issue with my other mortgage company that I had been working with and upon contacting RK Mortgage. Joelle was able to jump right in resolve the situation and help me close on my home. Would highly recommend them for anyone on the market looking to purchase a new home.
★★★★★5 out of 5I was shopping for mortgages for a while until I found RK. I worked with Lucrece and she was excellent. Helped us secure a mortgage very fast and she was available anytime we needed her. I highly recommend!!!
★★★★★5 out of 5Great team to work with. Will definitely recommend!
★★★★★5 out of 5It was a great process. I was really impressed with technology. I traveled for business and my wife stayed home. We were able to complete a mortgage application online and electronically sign all the documents the next morning. This saved us a lot of time. Great company. Strongly recommend to call RK Mortgage for all your mortgage needs.
★★★★★5 out of 5Very helpful and attentive throughout the whole process!
★★★★★5 out of 5I recommend Joelle very highly. She is very knowledgable about the mortgage industry and the various loan products that are available, She is also very responsive and goes the extra mile for her clients. As a realtor, I have had excellent results recommending her my customers.
★★★★★5 out of 5I closed on my first home last week and not without the help of Stephanie Ventura and Me'Me Gray. From the very first conversation that I had with both of these ladies, I knew that I was in the right hands and on my way of owning my first home. They are both knowledgeable, kind, thorough, prompt, responsive, and professional. I would not have been able to do this without the hard work that these ladies have put in, especially after hours, to ensure that I could finally celebrate owning my first home. Thank you!
★★★★★5 out of 5I worked with Andres at RK Mortgage. I cannot say enough good things about him! He provided EXCEPTIONAL customer service, answered my numerous questions and always kept me informed during the entire process. He also got me a great rate on my mortgage! I highly recommend RK Mortgage Group and Andres.
★★★★★5 out of 5As an insurance agent that works with many lending officers throughout the state, team Joelle Maximilien-Miller & MeMe Gray are by far the standard for professionalism and efficiency. Getting to the closing table will not get easier than working with this great team.
★★★★★5 out of 5Absolutely without question the best mortgage company we have ever worked with. We have owned somewhere in the neighborhood of 20 houses, and used mortgages on all of them, so we know what we're talking about! Joelle is the most professional loan officer we've had by far. We were buying a house that needed renovation in a neighborhood we loved. Because the kitchen cabinets and most of the flooring was missing, it was considered unlivable and therefore could not get a normal mortgage. Joelle worked tirelessly to help us get a hard money loan so that we could get this house and renovate it. She was always available either immediately or usually returned calls within an hour. We thought we were not going to be able to buy the house, but she made it work for us. We renovated and of course went back to her to refinance on a normal mortgage. I will always go back to her and recommend anyone to go to her company. Everyone we dealt with through her office was very professional and friendly, but we love Joelle, and after all the back and forth with her though out this process, consider her a friend!
★★★★★5 out of 5Thanks to RK we own our lovely house! I heard nightmare stories about buying homes and loan companies but this was not one of those cases. Our mortgage process went very smoothly and we were able to close as scheduled. The whole team was very attentive and trustworthy, they guided us through the process. I am glad we have chosen RK Mortgage Group
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.