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★★★★★5 out of 5Joelle and her team were absolutely amazing! I could not have done this without her expertise and guidance. She is very professional and asks questions to help you make the best financial decision available. She goes above and beyond for her clients. As soon as I sent her correspondence, she responded promptly. In this day and age, customer service, I feel has become something of the past. It is nice to have someone that cares and also has your best interest at heart. I would recommend Joelle to any of my personal friends, family, and or colleagues!!
★★★★★5 out of 5Fast and professional! Great group to work with, they helped us acquire our dream home for our family. Many thanks for their hard work. They work well after hours to help get the paperwork done! Thank you again Lucrece & MeMe!
★★★★★5 out of 5I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.
★★★★★5 out of 5RK Mortgage Group team exceeded my expectations in every way possible!! So easy and straight forward to work with and was truly the simplest mortgage we have ever had! Highly recommend!
★★★★★5 out of 5If you are thinking about getting a mortgage for a home please contact Stephanie or Me’Me. They found the right program that fit my needs. They truly were with me every step of the way in the process. Thank you again!!!
★★★★★5 out of 5Would totally recommend. Bank statement loan makes life a million times easier for self employed people. Entire process took about 30 days and I had access to my loan officers nearly 24/7.
★★★★★5 out of 5My experience went beyond than what we expected. Ms. Meme excellent, very professional, patience of an angel. She kept us updated on everything that was happening with our loan. Ms. Meme made sure we were happy with our mortgage experience. Very easy happy close all the way!! Totally recommend her to everyone we know! We love her! RK Mortgage Rocks! Thanx for having Ms. Meme on board. Ms. Meme made our dreams of owning a home come true! We're forever Thankful for her.
★★★★★5 out of 5Working with RK Mortgage Group made the entire process almost stress free. They were very professional and made it a point to answer all of my questions thoroughly. They really work with you to get the best rates and to help you get into your own home. I would highly recommend this company.
★★★★★5 out of 5My husband and I found our dream home so I started researching and looking for mortgage companies. I found RK Mortgage on the internet, I did some research and gave them a call. I called and spoke with Juan Carlos Rivera and gave him a brief run down on our info. I started working with JC on getting the financing done, he is the most patient man on earth. He took numerous calls, emails and texts from me daily. He was always there to reassure me and keep me focused. Me'me was my loan processor and was great also. RK Mortgage is an awesome company to do business with. Thank you so much JC you are truly a blessing from above!
★★★★★5 out of 5As a first-time homebuyer, I never knew how to go about buying a house. My husband and I were so excited when we were pre-approved. It was a learning experience for us. RK Mortgage and the staff were very supportive of our journey. They helped us along the way. It was quite an experience with mixed feelings. In the end, Stephanie, MeMe, and the staff have contributed all their time and effort to help us realized our dream to have a house of our own. Thank so much for being on top of everything especially during the busiest time of the year. They are always there to give assistance. MeMe is so cool and she always makes us feel encouraged. Thanks guys so much. RK Mortgage Group, you're the BEST!!!
★★★★★5 out of 5Thank you JC and Me’Me, you both have been amazing throughout this entire process and we truly appreciate the amazing service, support and follow up!! Our family is grateful for all your help in securing our dream home!!
★★★★★5 out of 5I recommend Joelle very highly. She is very knowledgable about the mortgage industry and the various loan products that are available, She is also very responsive and goes the extra mile for her clients. As a realtor, I have had excellent results recommending her my customers.
★★★★★5 out of 5I've been a realtor for 41 years. I have worked with Joelle at RK Mortgage Group on several loans specialty loans, VA and conventional and I am never disappointed. Her and her processor do a great job for my clients. I look forward to working with them again in the future. Thanks RK Mortgage Group!
★★★★★5 out of 5I was applying for mortgages for my dream home in Florida. After a pre-approval letter was written from the initial mortgage company I was working with, they denied my loan. I was referred to Roy at RK Mortgage because I was told he specializes in investment properties for self employed people like me. He also does conventional loans. I was very apprehensive about working with another company, but Roy was confident he could get this loan to work in my favor. I should say, my credit is perfect, my finances were great, and my income is solid. But being self- employed doe have its setbacks, and for me this was one of them. Roy not only got the load approved, but I close on my house only 2 weeks after my initial conversation with Roy. When they say they work fast, they mean it. I look forward to working with them again next year for my refinance.
★★★★★5 out of 5Lucrece and her team were awesome! Process was simple, quick, and nothing left to chance. We shopped around with confidence and when we were ready, our team at RK made our dreams come true! Thanks again, and we definitely recommend Lucrece and her team!
★★★★★5 out of 5Thanks to RK we own our lovely house! I heard nightmare stories about buying homes and loan companies but this was not one of those cases. Our mortgage process went very smoothly and we were able to close as scheduled. The whole team was very attentive and trustworthy, they guided us through the process. I am glad we have chosen RK Mortgage Group
★★★★★5 out of 5Lucrece worked with me through the entire process and was easy to work with. Great Job... thank you
★★★★★5 out of 5I had a pleasure working with RK Mortgage Group on my recent purchase of a condo in FL. I had several experiences working with brokers in the past and this one was the most effective and pleasant by far. They delivered exactly what they committed to, there were no "surprises" during the process or at the closing, they are extremely professional, delivered excellent customer service, and were able to get me the best deal and do it fast (not to mention that I was able to get everything done remotely). Roman Khodos himself is extremely knowledgeable, always accessible, responsive, and truly committed to his clients' success. Excellent experience working with this group all around! Highly recommend them.
★★★★★5 out of 5My husband and I have been trying to buy a home for a very long time. After several unsuccessful attempts, We found Eric @ RK Mortgage. My experience was stress-free. We were treated like royalty, with compassion and warmth. Eric was always a phone call away to assist me with any questions.. (Lords knows I had a lot.) The service was top-notch, I believe that everyone working at RK Mortgage are team players with one goal in mind their client's success. I recommend anyone who is looking to purchase a home to contact Eric is a pleasure to deal with always on top of things and guess what ...HE DELIVERS!!! If I had to do it again rest assured it would be with Eric @ RK Mortgage.
★★★★★5 out of 5Very professional. I'm self employed and they made the process super easy. Everyone I talked to was friendly and helpful. I would definitely recommend this mortgage company.
★★★★★5 out of 5First and foremost, I would like to express how grateful I am to have had Juan Carlos Rivera as my mortgage broker. He was always accessible and always willing to answer my endless questions. At times, I became anxious about the process, but Juan Carlos did his best to put me at ease. I, wholeheartedly, recommend Juan Carlos for all your lending needs. My personal situation was complicated, but he managed to get me into my DREAM HOME. I am eternally grateful.
★★★★★5 out of 5Andres was excellent and perfectly understood what I was looking for. His advises and the way to deal with minor inconveniences that arose during the process was really professional. I was really impress by the way that he answers all my questions and the promptness on how he answers back emails or calls. He is respectful and a complete gentleman. My transaction was completed in weeks, and when they said is done or, is really approve or done, they do not change the scenario down the road. In the past, I had to deal with different companies that takes four to six months, after a lot of papers, to tell me no, for whatever reason, after ask me to send again and again my information, that is the same again and again. If any one wants to do business with professionalism and respect, I recommend Andres and his team. Excellent, excellent, excellent!
★★★★★5 out of 5I have purchased a few houses in my day, and this by far as been my best experience. From the minute I applied for my bank statement only mortgage to the day I closed Joelle and Me'me have gone above and beyond to make this happen. I actually closed before the date promised. They never missed a call anytime I had a question or concern. I will continue to recommend this company to everybody I know in search of a mortgage that expects a pain free, professional experience.
★★★★★5 out of 5Joelle and team were great! They worked diligently to ensure the process was efficient and stayed in touch each step of the way. I highly recommend working with this team to get the best rate and outstanding service!
★★★★★5 out of 5We just moved to the US from Thailand last year and bought a house. As a foreigner, it was not easy at all to get a refinance with reasonable interest rates... After getting tired of either being rejected by well-known lenders or getting quoted with outrageously unaffordable interest rates, we were about to give up our renovation plan to upgrade our new house. Then, I decided to give one last broker a try... RK Mortgage Group. Lucrece was very helpful and gave us hope about the refinance. She walked through all the steps with me. Every time I was confused, she was always there to help. She was reliable and always reachable one way or the other. I never felt left out throughout the process until closing. Although the whole process took longer than we anticipated due to certain complication of our case, we were very satisfied and very happy with their service. RK Mortgage was definitely the right choice for us. In the future, when it's time to refinance our home again, we will choose RK Mortgage again.. No doubt.. as they have earned our trust! Thank you!